Privacy Policy

1. Data controller

The controller responsible for processing personal data is:

• Molarte Colchões, Unipessoal, Lda.
• Tax number (NIF): 510315054
• Address: Rua Osvaldo Pinto, 74, 3720-514 Oliveira de Azeméis, Aveiro, Portugal
• Email: comercial@molarte.pt
• Phone: +351 961 151 480

2. Personal data collected

Molarte may collect and process the following personal data:

• name;
• email;
• phone number;
• company;
• job title or professional role;
• address;
• country and city;
• tax number (NIF/NIPC), where applicable;
• data required for quote requests, commercial proposals, orders, invoicing or delivery;
• information sent through forms, emails or other contact channels;
• technical browsing data, such as IP address, browser, device, language, date and time of access, pages visited and cookie preferences.

Molarte does not intend to collect special categories of personal data through the website.

3. Purposes of processing

Personal data may be processed for the following purposes:

• responding to requests for information, contact, catalogue or a quote;
• preparing and managing commercial proposals;
• fulfilling orders, contracts or business relationships;
• providing commercial, technical or after-sales support;
• managing relationships with clients, prospective clients, suppliers and partners;
• issuing invoices and complying with legal, tax and accounting obligations;
• sending commercial communications or information about products, where there is an appropriate legal basis;
• improving the operation, security and performance of the website;
• preventing fraud, abuse, unauthorised access or security incidents;
• exercising or defending Molarte's rights.

4. Legal bases

The processing of personal data may be based on the following grounds:

• performance of a contract or pre-contractual steps;
• compliance with legal obligations;
• Molarte's legitimate interest in managing its business activity;
• the data subject's consent, where applicable.

5. Commercial communications

Molarte may send commercial communications relating to its products, catalogue, news or services, where the data subject has given consent or another applicable legal basis exists.

The data subject may, at any time, object to receiving these communications by emailing comercial@molarte.pt.

6. Sharing data with third parties

Molarte does not sell personal data to third parties.

Personal data may be shared only where necessary with:

• providers of technology, web hosting, maintenance, email or IT support services;
• accountants, lawyers, consultants or auditors;
• carriers or logistics operators;
• suppliers or partners required to fulfil orders;
• public, tax, administrative or judicial authorities, where legally required.

Where applicable, Molarte will seek to ensure that these entities adopt appropriate security and confidentiality measures.

7. Data retention

Personal data will be retained only for the period necessary to fulfil the purposes that justified its collection, without prejudice to the applicable legal time limits.

Data relating to invoicing, contracts or accounting obligations may be retained for the legally required periods.

8. Data subject rights

Under the applicable legislation, the data subject may exercise the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability;
• right to withdraw consent, where applicable;
• right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

To exercise these rights, you should contact Molarte by email at comercial@molarte.pt.

9. Data security

Molarte adopts appropriate technical and organisational measures to protect personal data against loss, destruction, alteration, unauthorised access, improper disclosure or any form of unlawful processing.

Despite the measures adopted, no computer system or transmission over the Internet is entirely free of risk.

10. Data of minors

Molarte's website is intended for professional clients, companies, business partners and users of legal age, that is, aged 18 or over.

Molarte does not intend to collect personal data of minors under 18 through the website.

If you identify that personal data of minors has been submitted, you may contact us so that appropriate measures can be taken.

11. Changes to the Privacy Policy

Molarte reserves the right to change or update this Privacy Policy at any time, whenever necessary to reflect legal, technical, operational or commercial changes.

The current version will always be available on the website.